Always running

Continuity Ops

Your systems stay up and your team stays working. We watch everything around the clock and fix most issues before your team notices.

Included in every UT-Ops plan

What's included

24/7 bilingual helpdesk

Real engineers in English and Spanish, day or night, so a problem at 2 a.m. doesn't wait until Monday.

Monitoring and management

Every device, server and cloud service watched 24/7, with most issues caught and fixed before anyone opens a ticket.

Patching and updates

Security patches and software updates applied on a schedule across every device, tested so they don't break your work.

Device management

Laptops and phones enrolled, configured and protected, with remote lock and wipe when a device is lost or someone leaves.

Backup and disaster recovery

Off-site backups for servers, workloads and Microsoft 365 or Google Workspace, with critical systems backed up every hour so a bad day doesn't become a lost week.

SaaS and license management

Every subscription on one list, unused seats removed, and renewals tracked so you stop paying for software nobody uses.

Network management

Office internet, Wi-Fi and firewalls kept healthy and secure, including multi-office connections.

Same-day offboarding

When someone leaves, their access is removed the same day, across every system.

Also available

Scoped in your 90-Day Blueprint and quoted separately.

New office and network builds

Network design and installation for a new office, warehouse or jobsite, including SD-WAN between locations.

Hardware and licenses

We source and set up laptops, phones and network gear, and manage third-party licenses such as Microsoft 365.

On-site project work

Hands-on work at your location for moves, installs and larger rollouts.

Stop fighting fires, start building.

Let us handle the complexity of your infrastructure so you can focus on your business. Systems watched 24/7, most issues fixed before your team notices.